Odeabank, the young and innovative player of the Turkish banking sector, received 5 awards in the Banking category at the award ceremony of the Stevie Awards for Sales and Customer Service, one of the most respected awards programs of the business world.

Odeabank, the young and innovative player of the Turkish banking sector, received a total 5 awards (1 silver, 4 bronze awards), in the “Banking” category at the award ceremony of the Stevie Awards for Sales and Customer Service, one of the most respected awards programs of the international business world, whick took place in Las Vegas on March 4.

Odeabank received the Silver award for Customer Service Complaints Team of the Year - Banking and Financial Services, and Bronze awards for Customer Service Training Team of the Year, Best Use of Technology in Customer Service - Banking with its Video Call and Account Executive Tablet Computer practice, Best IVR Solution and Best Marketing Solution with the Felix loan in the 10. Stevie Awards, where the best of the world competed in the fields of sales and customer service.

Odeabank General Manager Hüseyin Özkaya, spoke for Odeabank, continuing to receive international acclaim for its personalized banking services, technological investments, successful management model and customer relationship services, saying: “As a bank in operation for 4 years, we are proud to receive such acclaim in international platforms. We established the bank of the future by integrating the innovations of our information age to the banking sector. Our performance since our establishment, the prestigious rewards we are being given in international platforms and the positive feedback we receive from our customers are indicators and confirmation of our sure and solid steps towards our goals.”

Here are the awards Odeabank received in the 10. Stevie Awards – Banking category:

Silver:
  • Customer Service Complaints Team of the Year
Bronze:
  • Customer Service Training Team of the Year,
  • Best Use of Technology in Customer Service
  • Best IVR Solution
  • Best Marketing Solution